Terms of service

1.Accounts and access

• Access is by invitation. You sign in with Google, and you’re responsible for keeping that account secure and for what happens under it.
• Your organisation’s admins control who is invited and what role they have. You must be at least 18.
• Plans and fees are agreed with us in writing. If a separate order form or agreement conflicts with these terms, that document wins.

2.Your content

Projects, briefs, notes, boards and other material you add stay yours. You give us permission to host, process and display it only as needed to run the service for you and your team, including to compute matches. You’re responsible for having the right to put it in DugOut, and for not adding anything unlawful.

3.Creator profiles, scores and AI output

DugOut profiles creators from publicly available information and scores their work, partly using AI models. Scores, rankings, match reasons and summaries are opinions meant to help you decide where to look, not facts or guarantees about a person, their availability, their representation or their future success. They can be incomplete or wrong. Check anything that matters before you rely on it, and make your own decisions about who to contact or hire.

Use creator information only to discover and evaluate talent for legitimate business purposes. Don’t use it to harass anyone, to send spam, or to build a contact list for sale. Treat people you reach out to fairly; DugOut isn’t their agent and doesn’t represent them.

4.Acceptable use

Don’t:

• scrape, copy, resell or redistribute the service or its data outside your organisation;
• try to get around access controls, overload the service, or probe it for vulnerabilities without our written permission;
• reverse-engineer the service, or use it to build a competing product;
• use it in a way that breaks the law or the terms of the platforms DugOut draws on.

We may suspend access that puts the service, other customers or the people we profile at risk. Where we reasonably can, we’ll tell you first.

5.Third-party platforms

DugOut uses YouTube API Services, the Vimeo API and TMDB. By using DugOut you agree to be bound by the YouTube Terms of Service. Links to videos and channels take you to those platforms, whose own terms apply there. DugOut isn’t endorsed by or affiliated with YouTube, Vimeo or TMDB. This product uses the TMDB API but is not endorsed or certified by TMDB.

6.Our service

We own DugOut, including its software, design, scoring methods and the profiles and scores it produces. We grant you a limited, non-transferable right to use it during your subscription. We’re always improving it, so features may change; we won’t remove something central to your plan without notice. If you send us ideas or feedback, we may use them freely.

7.Privacy

How we handle personal information, including information about creators, is described in our privacy policy.

8.Ending

You can stop using DugOut at any time. We may end or suspend access if these terms are seriously or repeatedly broken, or if fees go unpaid. When an organisation’s account closes we delete its data as described in the privacy policy; ask us first if you want an export.

9.Disclaimers and liability

The service is provided “as is” and “as available”. To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and accuracy of creator data or scores. To the fullest extent the law allows, we aren’t liable for indirect, incidental or consequential losses, lost profits or lost opportunities, and our total liability for any claim is limited to the fees you paid us in the 12 months before it arose. Nothing here limits liability that can’t be limited by law.

10.Changes and general terms

We may update these terms; we’ll change the date above and tell signed-in users about significant changes before they apply. If any part of these terms can’t be enforced, the rest still applies. Not enforcing a term isn’t a waiver of it. Questions: contact@dugout.com.

Adapted from the Basecamp open-source policies, licensed under CC BY 4.0.